Cutting the umbilical cords

With my webhosting needs diminishing and the loss of two major clients due to the fault of my soon to be former service provider, I have decided to essentially fire them. I was paying them several hundred dollars per year for hosting services and they repaid the favor by trying to prove me wrong whenever a problem surfaced rather than fix the problem.

Sorry Dave you cannot do that

Sorry Dave you cannot do that

This happened time and time again. I won’t even go into the time they made a major service upgrade and lost not just all of my data but the data for most of the subscribers affected by the upgrade.

Basically…I started with this company when they were small and now they don’t even do web/email hosting anymore. Their sole focus is server monitoring.

But if you want an idea how frustrating dealing with these guys were you can read this exchange with their tech support

Anyhow…I’ll be working with this new site now. Let me know if you have any ideas.

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